Active Arcade utilizes advanced AI technology to turn your body movements into a game controller, which requires a high-performance processor typically found on recent, higher-end devices. If you experience issues like crashing, lagging or glitches, please review the following possible reasons:
You may be using an older version of Active Arcade.
Make sure you are using the latest version. See: Where to download Active Arcade ↗︎.
Your device may not be fully compatible.
See: Would Active Arcade work on my device? ↗︎. Try to update your operating system (OS) to the latest available version. We recommend Android 10 or later for Android devices, and iOS 13 or newer for iOS devices.
Your device may not meet the minimum requirements.
See: Would Active Arcade work on my device? ↗︎ and consider using a higher-performing device.
Your device may not have enough storage space available.
We recommend at least 1 GB of free space. See: How to free up space on Android device ↗︎ or How to free up space for iOS device ↗︎.
Your device is getting warm.
If your device is getting warm, try to wait for it to cool down first and quit other running apps before restarting Active Arcade. See: My device gets warm while running Active Arcade.
Your device has many apps running.
There could be many apps running at the same time and Active Arcade does not have enough processing power to run properly. Try quitting all apps you do not need, then force quit Active Arcade and re-launch it.