If you could run Active Arcade
The best way to get help is by tapping the "Contact Support" button on Active Arcade's SETTINGS page, it will let you send us an email with your device details for troubleshooting.
- Do not remove any information within the dotted lines if you want us to troubleshoot the issue.
- Describe the issue in the email body, below the dotted lines, e.g. which game(s), what were you doing, what went wrong ...
- Include any relevant information, e.g. a screen recording of the issue is always helpful:
If you could not download/install/run Active Arcade
Please email help@activearcade.ai with your device details, OS version and all relevant information that could help us troubleshoot.