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  1. Active Arcade Help Center
  2. Troubleshooting

Troubleshooting

  • Active Arcade keeps crashing, lagging, loading slowly or not working smoothly
  • My movements in the games are not detected properly
  • What is the best way to get help?
  • My body is not detected during setup
  • My device gets warm while running Active Arcade
  • I cannot download/install Active Arcade
Active Arcade Help Center